

“We lost a colleague to suicide in mid-2024. It shook us all. Especially because, like many others here, he never felt comfortable to reach out. We decided to get some help through our insurance provider, but truthfully? No one used it. The counselling was free but even those who had one session (not many) never completed the full amount.
They complained about it being like a job interview with a different person each session and some did not have English as their first language so building trust and relationships was practically impossible.
Since bringing in huddleUp, in Jan 2025, that’s completely changed. Our people are talking. They’re opening up. And they’re getting help from people they recognise.
Some have booked therapy through the platform at hugely discounted amounts. Others have had couples counselling, or even support involving their kids. Making joke life better. We’re seeing honest conversations happen, the kind we never had before.
The monthly wellbeing workshops keep it front of mind, not just once a year. And slowly but surely, the culture’s shifted. It’s not just a better place to work now – it’s a safer one too.”